Refund policy

Shipping Policy

At PawFloatie™, we work hard to process and deliver your order as quickly as possible.

Order Processing: Orders are processed within 1–3 business days after your purchase is confirmed.

Shipping Time: Estimated delivery time is 6–12 business days after your order has been processed and shipped.

Tracking Information: Once your order ships, you will receive a tracking number so you can follow your package.

Shipping Delays: Delivery times may vary due to holidays, weather, customs, carrier delays, or high order volume. If your tracking has not updated for more than 15 days, please contact us for support.

Incorrect Address: Please make sure your shipping address is correct before placing your order. We are not responsible for failed deliveries caused by incorrect or incomplete addresses.

Need Help? If you have any questions about your order, please contact our support team with your order number.